At Reeff, we treat your privacy as a core operating principle, not a compliance checkbox. This page explains what data we collect, why we need it, and how we protect it.
Information You Provide Directly
When you place an order or contact us, you may give us:
- Contact & Identity Data: Name, email address, phone number, shipping and billing addresses.
- Transaction Data: Order details, payment card type, and the last four digits of your card number. We do not see, store, or have access to your full card number, expiration date, or CVV code at any point.
Information Collected Automatically
When you browse our site, our systems automatically log:
- Technical Data: IP address, operating system, browser type and version, screen resolution, and time zone setting.
- Usage Data: Referring URLs, pages viewed, time spent on each page, and click patterns.
- Cookie Data: We use cookies and similar technologies to keep items in your cart, remember your preferences, and understand how visitors interact with our site.
How We Use Your Data
Your information powers every part of your shopping experience:
- Processing, packaging, and delivering your order.
- Sending order confirmations, shipping updates, and delivery notifications.
- Providing customer support and responding to your inquiries.
- With your consent, sending occasional marketing emails about new products or promotions. You can unsubscribe at any time using the link at the bottom of each marketing email.
- Detecting and preventing fraudulent transactions.
- Improving website performance, navigation, and product assortment based on aggregated usage insights.
Who We Share Data With
We do not sell, rent, or trade your personal information. We share only what is necessary with a limited set of partners:
- Logistics providers (USPS, FedEx, UPS) to deliver your packages.
- Payment processors (PayPal, Shopify Payments) to securely authorize and capture transactions.
- Analytics and marketing platforms (such as Google Analytics and Meta) to measure site performance and advertising reach. These platforms may use their own cookies and operate under their own privacy policies.
- Legal and regulatory authorities when required by applicable law, court order, or to protect our legal rights.
Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications at any time.
To exercise any of these rights, email us at info@reeffshop.com. We will respond within the timeframe required by applicable law and will never discriminate against you for making a privacy request.
Data Security
Our website uses 256-bit SSL encryption for all data transmission. We maintain administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to prompt notification and remediation should any breach occur.
Children’s Privacy
This site is intended for a general audience. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that such data has been collected, we will delete it immediately.
Updates to This Policy
We may revise this page periodically. The version date at the top indicates when it was last reviewed. Material changes will be communicated through a notice on our website.